Cookie Policy

Cookie Policy

1. Introduction
This Cookie Policy explains how 163 Solutions (Pty) Ltd (“we”, “us”, “our”) uses cookies and similar technologies on www.163solutions.co.za (“Website”). By continuing to use our Website, you consent to our use of cookies as described in this policy, unless you disable them through your browser settings or cookie banner preferences.
 
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytical insights.
Cookies may be:

• Session cookies (deleted when you close your browser)

• Persistent cookies (remain on your device until deleted or expired)

 
3. Types of Cookies We Use

3.1 Essential Cookies
These cookies are necessary for the Website to function properly. They enable:

• Basic site navigation

• Security features

• Form submissions

Without these cookies, the Website may not function correctly.

3.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Website by collecting information such as:

• Pages visited

• Time spent on pages

• Referring websites

• General geographic location (based on IP)

This data is aggregated and anonymised where possible. It helps us improve performance and usability.

3.3 Functional Cookies
These cookies allow the Website to remember your preferences (e.g., previously entered form information or regional settings).

3.4 Third-Party Cookies
We may use third-party service providers (such as web analytics platforms or hosting services) that place cookies on our behalf. We do not control third-party cookies. We recommend reviewing the privacy policies of those third parties for more information on how they process data.
 
4. Why We Use Cookies
We use cookies to:

• Ensure the Website operates securely and efficiently

• Analyse Website traffic and usage patterns

• Improve user experience

• Maintain system performance

We do not use cookies to sell personal information or for invasive tracking.
 
5. Managing Cookies
You can control or disable cookies in the following ways:
Browser Settings
Most web browsers allow you to:

• View stored cookies

• Delete cookies

• Block cookies entirely

• Block specific websites from placing cookies

Please note that disabling certain cookies may impact Website functionality.

Cookie Banner Preferences
If our Website provides a cookie consent banner, you may adjust your preferences there.
 
6. Personal Information and Cookies
Some cookies may collect personal information, such as IP addresses or device identifiers. Where this occurs, such information is processed in accordance with our Privacy Policy and in compliance with POPIA.

7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in legal requirements or Website functionality. The updated version will be published on this page with a revised “Last Updated” date.